Privacy Policy

Overview

PayStubGo respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, paystub generator, account tools, checkout flow, support features, and related services.

Information We Collect

We may collect information you provide directly, including your email address, support messages, account-related details, payment reference details, and paystub-related information entered into the generator.

We may also collect limited technical information such as browser type, device information, IP-related data, usage activity, and diagnostic information needed to operate, secure, monitor, and improve the service.

Paystub and Generated Document Data

We collect the information you enter to create, preview, export, email, resend, and store paystubs in your account history. This may include company details, employee details, pay dates, earnings, deductions, tax fields, YTD values, email address, and generated paystub files.

We use this information to provide the paystub generation service, support PDF export and resends, maintain order history, troubleshoot issues, prevent misuse, and improve service reliability.

How We Use Information

We use information to create and preview paystubs, deliver PDF files, send requested emails, provide account access, maintain order and export history, process support requests, handle payment-related records, prevent misuse, and improve website functionality, security, and reliability.

Email Communications

Your email address may be used to send one-time login codes, generated paystub files, resend requested paystubs, support responses, payment-related service messages, and important account or service notices.

We do not sell your email address to third parties.

Payments

Payments are processed through third-party payment providers. We do not store your full payment card details on our servers. We may store payment status, order identifiers, payment reference details, transaction status, and related records needed for checkout, fulfillment, fraud prevention, support, refunds, and accounting.

Cookies, Analytics, and Website Operation

We may use cookies, local storage, analytics, logging, and similar technologies to operate the website, remember session details, improve user experience, monitor performance, troubleshoot errors, protect the service, and understand how visitors use PayStubGo.

Data Retention

We may retain generated paystub history, account activity, support messages, payment-related records, and related data for operational, customer support, legal, fraud prevention, security, accounting, and service reliability purposes. Retention periods may vary depending on business and legal requirements.

Generated Documents

Generated paystub files may be stored so you can access, download, email, or resend them from your account history. You may request deletion of certain records, subject to legal, security, fraud-prevention, accounting, support, and operational requirements.

Data Security

We use reasonable administrative and technical measures to help protect your information. However, no method of transmission, processing, or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may rely on third-party tools and providers for payments, hosting, email delivery, analytics, security, infrastructure, logging, and support operations. These providers may process data as necessary to perform their services.

Your Rights and Requests

You may contact us to request access, updates, corrections, or deletion of certain personal information, subject to legal, security, fraud prevention, accounting, support, and operational requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy, please contact support.