PayStubGo Support
Contact PayStubGo
Need help with a paystub export, email delivery, refund, payment, correction, or account access? Send us the details and we’ll review your request.
Send us a message
Share the issue clearly so support can review your request.
Your information is only used to respond to your support request.
Support Information
- • Payment or checkout questions
- • Did not receive paystub email
- • Login or OTP problems
- • PDF export, resend, or email delivery requests
- • Refund-related questions
Why users contact us
Before you contact us
Please include the email address used for your order or account, along with a short explanation of the issue. This helps us review your request more clearly.
Responsible use
PayStubGo creates paystubs based on the information you provide. Tax and deduction values are estimates and can be edited before download. PayStubGo is a paystub generator, not payroll software.
Helpful support resources
Check these pages before sending a support request
Many questions can be answered through the FAQ, pricing, refund, template, and generator pages. Use these links before contacting support or include the relevant page in your message.
FAQ
Find answers about templates, PDF export, email delivery, refunds, tax fields, and responsible use.
Pricing
Review first-free eligibility, template pricing, and pay-per-stub details before checkout.
Refund Policy
Read refund eligibility details before submitting a refund-related support request.
Paystub Templates
Compare available paystub layouts before choosing a template.
Paystub Generator
Start with the main paystub generator if you are ready to create or preview a paystub.
Reviews
Review customer feedback highlights and trust information before creating a paystub.